Who will I contact when confronted with rupture, malfunction, breakdown or operational flaws, defects and troubles in the receipt of electricity?

For any and all of the malfunctions, breakdowns, ruptures, suspensions and outages as well as the concerned repair and maintenance, supervision, controls and meter-reading functions relating to the electricity lines are under the responsibility of the distribution company with which you are affiliated, under the precepts and provisions of the “Electricity Market Balancing and Settlement Regulations,” dated 14/4/2009. However, our specialized and experienced staff will certainly assist you in the resolution of the problems and hitches that you may possibly encounter in your relations with the concerned authorities and institutions.